Data Processing & Privacy Policy

1. Introduction

Eva’s Hair & Beauty Salon (referred to as “we,” “us,” or “our”) is committed to respecting and protecting your personal data. This policy outlines how we collect, use, and safeguard your information in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Who We Are

• Business Name: Eva’s Hair & Beauty Salon

• Address: 23–25 Queensway Market, Unit F1–4, W2 4QP, London, England

• Contact:
  • Tel: 020 7221 1812

  • WhatsApp: 07514 271 414

  • Instagram: @evassalonlondon

  • Email: evas.hair.and.beauty@gmail.com

For the purposes of data protection law, Eva’s Hair & Beauty Salon is the “data controller.”

3. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number.

• Appointment Details: Preferred dates, times, and service history.

• Communication Preferences: Newsletter or marketing sign-up details.

• Payment Information: Processed securely via third-party payment providers.

• Website Usage Data (Cookies): IP address, browser type, and pages visited, if you interact with our website.

4. How We Use Your Data

We use your personal data to:

1. Provide Services: Schedule appointments, process payments, and deliver salon services.

2. Customer Support: Respond to queries, feedback, and requests.

3. Marketing & Promotions: With your consent, send updates on offers, new services, and salon news. You can opt out at any time.

4. Operational Improvements: Analyse website usage to enhance user experience and salon operations.

5. Legal Basis for Processing

Our legal basis for collecting and processing your personal data includes:

• Consent: You have given clear consent (e.g., signing up for newsletters).

• Contractual Necessity: We need your data to provide the services you request (e.g., booking appointments).

• Legitimate Interests: We may process data to improve our services or ensure website security, provided it does not override your rights and freedoms.

6. How We Share Your Data

We do not sell or rent your personal data. We only share it:

• With Service Providers: For example, secure payment processors or marketing platforms, strictly to fulfil our services or run our business.

• Where Legally Required: To comply with legal obligations or respond to lawful requests by public authorities.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Under the GDPR and UK data protection laws, you have the right to:

• Access Your Data: Request a copy of the personal data we hold.

• Rectification: Correct any inaccurate or incomplete information.

• Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.

• Restriction of Processing: Limit how we use your data in specific circumstances.

• Data Portability: Obtain your personal data in a commonly used format.

• Object: Object to certain processing activities, such as direct marketing.

To exercise these rights or for any privacy-related queries, please contact us at
evas.hair.and.beauty@gmail.com or by phone at 020 7221 1812.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve user experience, analyse site traffic, and personalise content. You can control cookies through your browser settings. For more details, please see our Cookie Policy (if available).

10. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes secure data storage, SSL encryption for online transactions, and regular reviews of our data handling practices.

11. Policy Updates

We may update this policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on our website, and where significant, we will notify you by email or other appropriate means.

12. Contact Us

If you have any questions or concerns regarding this policy or our data practices, please contact us at:

• Eva’s Hair & Beauty Salon

• Address: 23–25 Queensway Market, Unit F1–4, W2 4QP, London, England

• Tel: 020 7221 1812

• WhatsApp: 07514 271 414

• Email: evas.hair.and.beauty@gmail.com

Last Updated: March 2025

By using our website or salon services, you acknowledge that you have read and understood this Data Processing & Privacy Policy.